Training Evaluation Pocketbook

ISBN 9781903776230

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    The Training Evaluation Pocketbook explains – succinctly, visually and with abundant informative examples – how to measure training results. In order to ‘demystify’ the process of evaluating training events, the pocketbook identifies nine possible outcomes to measure: reaction to training, satisfaction with the way training was organised, knowledge acquisition, skills improvement, attitude shift, behaviour change, organisational results, return on investment and psychological capital.